Cancellation & Refund Policy

ACSCOMPUTERS believes in helping its customers as far as possible, and has
therefore a liberal cancellation policy. Under this policy:

• Cancellations
  will be considered only if the request is made immediately after placing
  the order. However, the cancellation request may not be entertained if the
  orders have been communicated to the vendors/merchants and they have
  initiated the process of shipping them.
• ACS Computers does not accept cancellation requests for perishable items like
  flowers, eatables etc. However, refund/replacement can be made if the
  customer establishes that the quality of product delivered is not good.
• Incase of receipt of damaged or defective items please report the same to
  our Customer Service team. The request will, however, be entertained once
  the merchant has checked and determined the same at his own end. This
  should be reported within 7 days of receipt of the products.
• Incase you feel that the product received is not as shown on the site or as
  per your expectations, you must bring it to the notice of our customer
  service within 7 days of receiving the product. The Customer Service Team
  after looking into your complaint will take an appropriate decision.
• Incase of complaints regarding products that come with a warranty from
  manufacturers, please refer the issue to them.
• In case of any Refunds
  approved by the ACS Computers, it’ll take 6-8 days for the refund to be
  processed to the end customer.